Since listing my vehicle with One Stop all I have recieved is lies. They tell me one thing and the next person I speak with tells me another.
I was hustled by their employee Denisha she calls me to get me to spend and additional $129 now I have already paid them $499 and it has been 3 months and my car has not sold every time I call there and speak to someone they assure me the price I am asking 19,900 is the right price. Stll no offers in three months. Any way she tells me they will work with me and call me daily letting me know how the auction is working. Never received 1 call not 1.
Then I called for three days after the auction was over to find out what happened. She after not calling me back when she said she would told me that she was working with their management to get the ad right so they could enter the secondary auction. This is where they call all the 31 bidders in the auction to try to get thjem to come up. By the way the top offer in the auction was $12,600.
A far cry from where they told me the book value was. Now they redo it and say it is $18,700. After talking to Denisha she said she would call me back as soon as tghe manager and her worked out the right program. I was told by her it would be only an hour or two.
Two days later after no calls they refuse to put the manager on the phone. They for quite some time would not tell me his last name. Finally when I threatened an attorney they told it to me but said they could not spell it. It was so hard to pronounce that I can't tell you more than phonetically "YARIS".
I still had them on the phone they said he was on a nopther line and I said I would wait. Then they said he said it was alright for them to give me his direct line. I hung up and called right back and gor a message machine. I have still to hear from him or anybody else.
I am beside myself. I am out $629 and have not had an offer on my car every time I call they give me a different number of hit's on their ad so many that I don't believe any of them.
What is my recourse? EJN of Sarasota, Florida